Frequently Asked Questions
01.
Care Options
What kind of help can a caregiver provide?
How do I know what type of care my parent needs?
Can care start part-time or just a few hours a week?
02.
Getting Started
How do I get matched with a caregiver?
We’ll ask about your parent’s needs, schedule, and preferences. Then we’ll match you with caregivers who have the right experience and personality. You can review their profiles and meet them before care begins.
03.
Trust & Safety
How does Quilt screen caregivers?
All caregivers go through interviews, reference checks, and background screening. We also assess their personality and motivation to understand why they care for others and how they connect with families. This helps us match you with caregivers who are not only qualified but genuinely compassionate.
04.
Pricing & Payments
How much does care cost?
The cost of care depends on the caregiver’s experience and the type of support needed. Rates usually range from $35 to $45 per hour. We’ll give you a clear quote before care begins so you know exactly what to expect.
05.
Ongoing Support
Who do I contact if I have questions or concerns?
You can contact our care team anytime by phone, text, or email. We’re here to answer questions, make changes, or help with anything that comes up during care.
