Frequently Asked Questions
01.
Care Options
What kind of help can a caregiver provide?
What kind of help can a caregiver provide?
What kind of help can a caregiver provide?
How do I know what type of care my parent needs?
How do I know what type of care my parent needs?
How do I know what type of care my parent needs?
Can care start part-time or just a few hours a week?
Can care start part-time or just a few hours a week?
Can care start part-time or just a few hours a week?
What is the difference between hourly, live-in, overnight and 24-hour care?
Can care start part-time or just a few hours a week?
Can care start part-time or just a few hours a week?
02.
Getting Started
How do I get matched with a caregiver?
We’ll ask about your parent’s needs, schedule, and preferences. Then we’ll match you with caregivers who have the right experience and personality. You can review their profiles and meet them before care begins.
How do I get matched with a caregiver?
We’ll ask about your parent’s needs, schedule, and preferences. Then we’ll match you with caregivers who have the right experience and personality. You can review their profiles and meet them before care begins.
How do I get matched with a caregiver?
We’ll ask about your parent’s needs, schedule, and preferences. Then we’ll match you with caregivers who have the right experience and personality. You can review their profiles and meet them before care begins.
How long does it take to start care?
What kind of help can a caregiver provide?
What kind of help can a caregiver provide?
Can I change caregivers if it’s not the right fit?
How do I know what type of care my parent needs?
How do I know what type of care my parent needs?
What happens after I submit my request?
Can care start part-time or just a few hours a week?
Can care start part-time or just a few hours a week?
03.
Trust & Safety
How does Quilt screen caregivers?
All caregivers go through interviews, reference checks, and background screening. We also assess their personality and motivation to understand why they care for others and how they connect with families. This helps us match you with caregivers who are not only qualified but genuinely compassionate.
How does Quilt screen caregivers?
All caregivers go through interviews, reference checks, and background screening. We also assess their personality and motivation to understand why they care for others and how they connect with families. This helps us match you with caregivers who are not only qualified but genuinely compassionate.
How does Quilt screen caregivers?
All caregivers go through interviews, reference checks, and background screening. We also assess their personality and motivation to understand why they care for others and how they connect with families. This helps us match you with caregivers who are not only qualified but genuinely compassionate.
What happens if a caregiver can’t make a shift?
What kind of help can a caregiver provide?
What kind of help can a caregiver provide?
Can I change caregivers if it’s not the right fit?
How do I know what type of care my parent needs?
How do I know what type of care my parent needs?
Can I meet the caregiver before care starts?
Can care start part-time or just a few hours a week?
Can care start part-time or just a few hours a week?
04.
Pricing & Payments
How much does care cost?
The cost of care depends on the caregiver’s experience and the type of support needed. Rates usually range from $25 to $45 per hour. We’ll give you a clear quote before care begins so you know exactly what to expect.
How much does care cost?
The cost of care depends on the caregiver’s experience and the type of support needed. Rates usually range from $25 to $45 per hour. We’ll give you a clear quote before care begins so you know exactly what to expect.
How much does care cost?
The cost of care depends on the caregiver’s experience and the type of support needed. Rates usually range from $25 to $45 per hour. We’ll give you a clear quote before care begins so you know exactly what to expect.
Can I use tax credits, insurance, or government programs to help pay?
What kind of help can a caregiver provide?
What kind of help can a caregiver provide?
Is there a minimum number of hours per visit?
How do I know what type of care my parent needs?
How do I know what type of care my parent needs?
05.
Ongoing Support
Who do I contact if I have questions or concerns?
You can contact our care team anytime by phone, text, or email. We’re here to answer questions, make changes, or help with anything that comes up during care.
Who do I contact if I have questions or concerns?
You can contact our care team anytime by phone, text, or email. We’re here to answer questions, make changes, or help with anything that comes up during care.
Who do I contact if I have questions or concerns?
You can contact our care team anytime by phone, text, or email. We’re here to answer questions, make changes, or help with anything that comes up during care.
How do I adjust the schedule or add more hours?
What kind of help can a caregiver provide?
What kind of help can a caregiver provide?
Will I get updates about my parents’ care?
How do I know what type of care my parent needs?
How do I know what type of care my parent needs?
The right caregiver is out there, and easier to find than you might expect.
